From the category archives:

social media

Zoetica iPhone Application Launched Today

by Stephanie Schlegel on March 12, 2010

There is no limit to the quantity of iPhone apps out there. From apps that make silly noises to apps that calculate your tip on a dinner out, the selection is almost limitless. A new app, Zoetica, launched today offers a solution for those interested in the nonprofit world (an interest of mine). The Zoetica iPhone app aggregated nonprofit tech and social change blog posts, making sure the content is at your fingertips at all times. Continuing with the nonprofit theme, the application is free of cost in the iTunes store.

What makes Zoetica different than other news aggregators is that Beth Kanter, Social Media and Nonprofit expert, hand selects the blog feeds that are ultimately aggregated into the app, ensuring the user will receive the most relevant information in the space. The app was created through a partnership with AppMakr and is in itself an example of the possible use of such a tool for a nonprofit. The service makes app development possible for groups with limited budgets and limited tech skills, something many nonprofits can use. AppMakr offers different price points that allow for almost any marketing budget to include an app in the plan.

For more information about the application as well as possible uses for nonprofits, please visit Beth Kanter’s blog

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MySpace Revamp, Savior or Scourge?

by Kristen Nicole on March 10, 2010

MySpace sold its soul to NewsCorp years ago, and both parties may have regretted that ever since. The ongoing overhaul of MySpace’s site and services maintain the company’s hopes towards regaining its world dominance, but that’s been the story of MySpace for over a year now. MSNBC points out the company’s need for faith-driven employees, with others speculating that MySpace would be better off as a stand-alone website. Yet a revelation of MySpace’s revamped site could incur that fired-up faith that the company’s management is looking for. Or not.

I haven’t seen the new designs yet, but they’re being described as more user-focused. Easing the use around the site itself, including new features that would play up to user requests for easy access to music and playlists, means that MySpace is hoping to retain the love of its current users, and even regain some of those lost to Facebook.

From the sound of it, MySpace is finally doing some of the things it’s been talking about doing for the past year or so. MySpace had big plans for its site, but got sidetracked with all its success. Instead of learning from the mistakes of those that came and went before it, MySpace trudged along in its own popularity, expanding new services instead of improving its interface. The only question now is whether or not it’s too late for MySpace.

Even as MySpace looks to return to its music roots, its sell-out to advertisers made its user features a second-hand by-product of the deals and partnerships it made with advertisers. When we began to see full-site wraps advertising Secret deoderant instead of highlighting up and coming musicians, we knew the days of MySpace as a music-centric service were over.

I only mention this to highlight the fact that MySpace’s return to its core competencies doesn’t ensure its future success. Still looking to replace or renew its hefty ad deal with Google, which expires this year, MySpace’s money-making potential is bound to drop significantly in the coming months. This leaves MySpace with even more drive towards seeking alternative revenue schemes, while also maintaining its dedication to its users.

While the upcoming features for the revamped MySpace aim to do just this, there are several other companies that have been vying for MySpace’s market share for some time. SoundCloud is one such service that is gaining traction, offering the music services for the likes of MySpace users, and nothing else. When it comes to creating a hub with the end goal of servicing its customers, it’s amazing what kinds of products you get as a result.

Of course, we wonder what else MySpace can do at this point. It still has a large user base, and functions largely as a destination site. Instead of becoming an online distribution channel for NewsCorp media, MySpace has missed out on many of the opportunities it set out to achieve several years ago, such as payment integration for a music-based marketplace, among other things. Friendster survived by shifting its focus to Asian countries, and eventually playing up some of its gaming capabilities as an online social hub. The necessity for seeking alternative revenue has that affect. It brings out the survival mode in many companies, and that may be exactly what happens to MySpace in the coming months.

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The Successful Self-Selection of Social Media

by Kristen Nicole on March 4, 2010

The Roger Smith Hotel has offered a lesson in social media marketing, making it a notable (and now rather popular) hotel destination in the big city of Manhattan. Techipedia outlines the major points of The Roger Hotel’s success, outlining the company’s dedication to its online audience. From running promotions that are exclusive to those social media channels to finding ways of becoming a part of the online conversations already taking place, there’s a lot that can be learned about social media marketing, and its power to bring an audience as well as convert them into real, paying consumers.

As with most success stories, the tale of The Roger Smith Hotel sounds easier than it actually was. Yet the principles behind its successful social media marketing remain important lessons that others can learn from, especially in an era where social media has become so common that it will actually become more difficult in many ways to accomplish similar goals.

Branding around social media marketing is a new world all its own, constantly changing and being left to the participation of others. You know, being social and all. But creating direct relationships with customers, potential customers, and the rest of the world can be a very powerful thing. Because now you’ve heard of The Roger Smith hotel. And that’s the point.

But harping on that social aspect for a bit, it’s also important to remember that turning to social media marketing also means relating to a self-selecting group of people. The social web is full of niche markets, all of which have congregated in a virtual sense, around different points of interest. Remembering this as you move forward with a given social media marketing campaign is a very important aspect of the overall message your brand is trying to put forth.

Social media only works because people participate on varying levels. Encouraging ongoing participation takes a great deal of dedication from your end, as well as from those that love and support your brand, your industry, and what you stand for. Appealing to those that are passionate about these same things that you are is one major key to a successful marketing campaign within the social media realm.

See below for a clip of social media’s effect on The Roger Smith Hotel.

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How does the advertising industry get more involved with social media? By making a deal. Omniture has strengthened its partnership with Facebook to allow for the retrieval and study of more consumer data surrounding the behavior of Facebook users. The idea is to extend more optimized solutions for marketers looking to tap into Facebook’s large and still-growing user base.

The deal will first focus on the automation of Facebook media-buying, as well as providing access to analytics measuring customer engagement. The idea, however, is for the two companies to expand their relationship even further down the line. According to TechCrunch, that could very well mean some enhancements to Onmiture’s SearchCenter Plus, which is a client search engine tool for marketing management. It aids in purchasing Facebook Ads that will offer the best return for advertisers on the vast social network.

Acquired by Adobe for $1.8 billion last year, Omniture will also be able to offer side-by-side metrics for Facebook and its other media channels, giving greater recommendations on how to best spread a given marketing campaign within the social media realm. This is a powerful tool for marketers, as the ability to dig into the data surrounding consumer behavior is a major obstacle towards the development of social media-integrated advertising.

As the very nature of advertising changes with the growing adoption of social media, consumer data and behavior is key to segmenting the necessary demographics. With advertising having to take on new methods of accessing users effectively, there will need to be more cooperation from the soical networks themselves. Of course, this really just boils down to Facebook being able to better monetize its users and their activity. All that free social networking going on, something’s gotta give.

More and more advertisers and brands are seeking ways in which to creatively integrate their message with user activity, which can sometimes be quite convenient on the users’ end. Other times, as with Facebook Beacon, the users fight back with a vengance. As Facebook continuously seeks the medium between its own initatives and the concerns of its consumers, there’s always room for improvement and backlash.

Yet deeper analytics for Facebook activity is increasingly important as Facebook looks to centralize even more of your behavior on the site. Facebook has already launched a hefty virtual goods marketplace, and it’s now looking to implement a site-wide currency that would simplify and aggregate a lot of what’s already taking place on its platform. In many ways this is a good development, particularly as such centralization makes it easier for users to interact with Facebook apps, as well as each other.

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Social Media Making a Real Life Difference for Teen Pregnancy

by Kristen Nicole on February 26, 2010

Using social media to save lives, or generally make a difference outside of the online realm, is something we don’t often think about. We theorize about it all the time, for sure. Bu actual execution is far and few between, and hardly makes for interesting news coverage when there’s other things to talk about, such as a phising scam on Twitter or a new tool launched by Google.

Nevertheless, the real-life, game-changing stories are some of the ones that interest me the most. It’s partially because the real-world effect of social media changed my own life, as it offered an outlet to the world when I had few other options. It really is the ability to connect people that are in need of advice or information that lets social media become a powerful tool, and one man is out to prove that to the rest of us.

Jonathan Akwue of Digital Public sought a way to leverage social media for the greater good, connecting people that essentially don’t want to be identified. One group in particular were teen females avoiding or dealing with unwanted pregnancy. It’s a tough topic to tackle, but it was all the more reason for Akwue to turn to social media in order to provide a safe haven for giving people information in an environment that make it easier for an audience to access and connect with.

In this way, it seems like the Internet is a solution for many of our problems concerning limited access to information or the people that may need the information the most. Yet it’s becoming more and more evident that such social media tools can in fact be used for these purposes. The far-reaching effects of social media as we know it have penetrated our culture to the point where it is no longer a foreign concept, and can be readily utilized for the purpose of seeking like minds.

The capacity of the web to develop relationships around niche user groups is another basic we rarely apply to the real-world benefits of social media, but there it is, staring us in the face. Akwue’s desire to reduce teen pregnancies resulted in a delivery method that targeted young teens and mothers in places they were willing to meet halfway, successfully making a difference for many of the individuals involved.

As social media increases its capabilities to improve targeting for the inclusion of geographic data, we’re likely to see more projects and programs that seek to utilize the web for similar just causes. I think we can mark this as a win for social media.

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