Posts tagged as:

social networks

For Privacy Issues, When do Social Networks Know Best?

by Kristen Nicole on February 18, 2010

Online networking privacy is a huge concern right now, especially for Facebook and Google. Both companies have been facing a good amount of backlash for some of their recent product launches, including the new Facebook and Google Buzz. With all the ado about privacy concerns, both Facebook and Google are taking steps to regain user trust and deal with the can of worms they opened.

Facebook, which revealed a new set of default privacy settings late last year, has spent the last few weeks amending the rather open sharing policies that the new site features. This week, the social network has updated the privacy settings around third party apps, letting users determine settings for individual apps. Before, you could set the privacy settings for all third party Facebook apps, essentially making them all equal in how they’re shared throughout your social graph. Now, you can manage settings for each individual app, indicating how you want each app to interact via your Facebook profile.

The change is quite similar to what Facebook did with profile postings, which first had overarching settings as well. Now you’re able to have a more detailed set of options for individual posts shared on your profile wall, meaning each item shared comes with its own privacy settings. In all, it appears that Facebook is reverting to a more customizable approach to sharing on Facebook, creating standards around each item shared instead of the standards being focused on your relationship standing with other users.

Combining the two major facets of socializing on Facebook, users are able to manage their relationships through their sharing activity, which is more fluid and realistic to the way in which our relationships play out in life. It’s a tight rope walk, for sure, but it’s Facebook’s thing. Returning to that principle is likely a good move for Facebook.

Hopefully Google Buzz can learn a lesson or two from Facebook’s recent mistakes. The public default settings have caused a huge uproar and even a class action law suit, which Google now has to deal with. Google has already made changes to the way in which Google Buzz interacts with your email contacts, though it may have a few additional tweaks to make in order to reach a happy medium for its own objectives and the desires of its users.

That happy medium is what makes things to tricky to navigate for the likes of FAcebook and Google. In pushing out new features that will help the companies reach their ultimate goals and achieve higher monetization, th consumers are sometimes left wondering why things have changed so drastically and with what seems to be little regard for their own concerns.

Facebook knows first hand how this can affect a company’s relationship with its user base, as its news feed feature first received a great deal of backlash but soon became a primary means of communicating the stories of our personal lives. Figuring out when a company knows better than its consumers is a tough problem to work out, so we’re likely to see ongoing changes made to Facebook and Google’s integrated Apps as users continue to recognize the compromises they’re making for the convenience of centralized social networking activity.

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Broadcast Live On Your Facebook Fan Page With Bambuser

by Paula Marttila on January 15, 2010

Flickr cc: Jösé

Bambuser, Swedish live video streaming service, keeps climbing the online social video ladder by announcing Facebook Fan Page integration. Fan Page integration has been one of the most requested features on Bambuser since enabling broadcasting live directly on Facebook Wall feed for three months ago.

The fact that the service, including Facebook Fan Page integration, is free to consumers and non profit organisations as well as ad free, makes this launch very interesting, thus challenging giants like Justin.tv and Ustream. It was only recently UStream launched its Facebook integration, for time being offered free in an add supported version only to brands, artists and partners – on request. To my knowledge no other service supports live broadcasting including commenting directly on Facebook Wall or Fan Page feed.

What’s neat about Bambuser’s solution is that the broadcast is pushed directly on the Wall and Fan Page feed, no additional clicking on tabs or boxes needed. The Facebook integration is easily done in Bambuser Settings via Facebook Connect by just filling in the Page URL.

The service has today users in over 150 countries supporting live broadcasting from over 200 different mobile devices, as well as from desktop browsers. The Facebook Wall integration in October significantly increased the number of channels created per week, having Facebook now counting for approx. 30% of all the videos viewed on Bambuser. In a tight iPhone race with UStream and Qik Bambuser managed to get their iPhone application approved just before Christmas. The iPhone app immediately made it to top ten downloads in the Swedish App Store, iPhone the most used mobile device for Bambuser, and doubbled the number of channels created per week to 6 000.

Enabling easy sharing across social networks is very powerful, which Justin.tv has also come to experience. It reported 68 percent increase of traffic and doubble the number of links shared since it started using the Meebo tool bar last summer.

With Fan Page integration Bambuser is now able to expand its offer to 1.6 million active Facebook Pages, of which 700,000 are active Pages for local businesses. This will not only going to play an important part for the future growth of Bambuser, but also for the use of social online video as a communication tool for businesses and brands, as Facebook is becoming the premier destination for marketers both in the U.S. and many worldwide markets with its 350 million users.

Facebook reaches currently one third of the population, over 3 million people, in Sweden, establishing it as an important communication channel. With the upcoming Swedish general election this fall, I’m curious to see how the political parties are to utilize online video and Bambuser in Facebook.

Thus, stating the obvious, social media truly is making online video going mainstream.

Paula is online strategist and startup evangelist. She blogs at paulamarttila.com and here at Bub.blicio.us.
Follow her on Twitter:
@paulamarttila
Drop her email at paula.marttila[at]gmail[dot]com

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LinkedIn Now Has 50 Million Users

by Michelle Lentz on October 14, 2009

Wow.

That’s a big number, especially when you consider that most people think of LinkedIn as the “boring” social network. They’re not wrong. When I teach a class on social networking, I include LinkedIn. But I also stress that it’s very professional, unlike Facebook, and that most people aren’t posting status updates about their cat on LinkedIn.

Where are these 50 million connections? According Jeff Weiner on the LinkedIn blog,

LinkedIn has been global since inception — about half of our total membership is international.  There are now 11 million users in Europe alone. India is currently our fastest-growing country with almost 3 million users, while the Netherlands has the highest rate of adoption per capita outside the U.S., at 30%.

I bet that’s not surprising to you. It’s certainly not to me. Personally, I use LinkedIn to track potential jobs and clients, as well as research potential jobs and clients. You can learn a lot about a company based on who used to work there. Additionally, I try to answer several Questions on their Q&A pages on a regular basis. It never hurts to be known as an expert in something.  I list it on my business cards as well – it’s an instant resume where I control the amount of information that’s viewable. LinkedIn is, in my opinion, sort of like Old Reliable. It doesn’t frighten social media newbies (and yes, they’re out there) as much as Facebook and I can trust that it will probably be around for a while.

Do you still use LinkedIn or do you find it has outlasted it’s usefulness?

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BlogHer Grabs an Additional $7M in Funding

by Michelle Lentz on May 13, 2009

I’m a big fan of BlogHer and I’m speaking on a panel at their Chicago conference this summer. So I was thrilled to hear that the organization “for women who blog” has grabbed a third round of funding for $7 Million. The new round is financed by two current investors, Venrock and the Peacock Equity, and new investor Azure Capital.

blogher

BlogHer CEO Lisa Stone told Boomtown that

“This is a true grassroots effort that is shows that growing influence women in social media,” said Stone. “We want to focus on taking advantage of that growth and momentum with this new funding…We have been trying to create a place for women to participate in social media with civil respect and also to engage readers.

BlogHer was founded in 2005 by Lisa Stone, Elisa Camahort Page, and Jory Des Jardins. They run their popular conferences, including the large bi-coastal BlogHer and the traveling BlogHer Business events, as well as an advertising network and the social networking site.

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Contact Michelle with news, stories, events, and more.
Email: michelle[at]writetech[dot]net
Twitter: @writetechnology, Friendfeed: michellel
Sites: Write Technology, Wine-Girl.net

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Changing the Question & Twitter User Retention

by Michelle Lentz on April 29, 2009

by Michelle Lentz

Everybody has growing pains.

Nielsen is reporting that while Twitter is growing, it is also suffering in the retention category. Where’s the user loyalty?

social_network_loyalty

A couple of weeks ago, I speculated about the Oprah effect – that thousands would join and those accounts would then lie dormant after a month. It seems I’m not that far off on how users react to Twitter in general. According to Nielsen,

Currently, more than 60 percent of Twitter users fail to return the following month, or in other words, Twitter’s audience retention rate, or the percentage of a given month’s users who come back the following month, is currently about 40 percent. For most of the past 12 months, pre-Oprah, Twitter has languished below 30 percent retention.

When I teach Twitter (and for that matter, all social media), I stress that you get out of it what you put into it. What Twitter does poorly is demonstrate how to effectively use the tool. From the question (What are you doing?) to the interaction, it is just not always clear to a Twitter – and Internet – newbie.

I’ve long thought that Twitter should change their question. What are you doing? is not the question people are answering. They’re letting you know where they are, what is new, what is interesting, and where they need help or are offering help. The very question confuses people and causes skeptics to call Twitter silly because they don’t want to know when someone is refilling a coffee pot.

The problem with Twitter is that you have to use it to truly understand it. You can’t just lurk and read other people’s tweets coming in on your feed. You need to participate. Twitter actually loses some value if you don’t join the conversation. Of course, how to join the conversation is also a problem. Even if you find people to follow, how will they know you are talking to them? I’ve spent an inordinate amount of time explaining D (not DM) and @ to people who are new to Twitter. After all, it’s hard to contribute if no one can hear you talk.

So, my advice to all those Oprah, Ashton, and Ellen followers – find someone else to follow. Search on your favorite topics, see who is chatting about them, and follow those folks. Follow many folks. Then join the conversation. Don’t just sit back and read – contribute. Use the @ symbol  and get to it. Again, you get out of Twitter what you put into it. Joining any social network isn’t going to expand your horizons or even just brighten your day if you don’t participate.

In this case, the onus is on both the new users to participate as well as Twitter, who needs to make things clearer and easier. They’re moving past just early adopters using the system. It’s time to release some tutorials and some demos so that Twitter really can be mainstream – and keep those new users who followed Oprah.

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Contact Michelle with news, stories, events, and more.
Email: michelle[at]writetech[dot]net
Twitter: @writetechnology, Friendfeed: michellel
Sites: Write Technology, Wine-Girl.net

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