BlackBerry is developing a Twitter app to run on its mobile platform, giving BlackBerry users a more integrated and dedicated tool for managing their tweets. Currently still in private beta, the app is still under wraps and in need of additional development. But the fact that Research In Motion, BlackBerry’s parent company, is creating an app for the popular microblogging service indicate’s its interest in social media and the mobile app economy.
While still ahead of Apple and Android in some regards, BlackBerry has yet to make a splash with a mobile app marketplace. A great deal of effort has been put into Apple and Android’s mobile platforms, growing their marketplaces as opportunities for developers and publishers.
As BlackBerry phones ar still well distributed amongst smartphone users, it would be in BlackBerry’s best interst to find a way in which it could incorporate a better mobile app experience. Contending with the device-specific capabilities of Apple and android mobile phones, BlackBerry has a ways to go. But at least appealing to its current user base means that the company recognizes its existing market share and the potential therein.
BlackBerry plans on making its Twitter app far more integrated than any third party Twitter app currently available for BlackBerry phones. The offering of a Twitter app from BlackBerry itself means that more options that are specific to the BlackBerry device can be incorporated. This could increase its appeal to BlackBerry users, creating a more loyal customer experience.
The benefit of doing this is, of course, the ability to better integrate a Twitter app with other aspects of the phone. Other BlackBerry apps, for instance, could be combined with the BlackBerry Twitter app, enhancing both apps duly. This is a tactic other platforms are already using, including Nokia and Google.
Nokia has its own phones, devices, apps and marketplace, giving it a unique vantage point for implementing various tactics around controlling its aspect of the mobile industry. Google has its own apps that span the web and mobile devices, along with a mobile platform and an app marketplace. The ability to reach the various access points for a mobile app gives these companies better mechanisms for serving their consumer base.
As companies look to corner the market based on their ability to appeal to consumers, the use of convenient services makes for a great offering to customers. Better integration with the tools those customers already have could mean a higher retention rate and monetization options for the companies.