I fully admit that Google pretty much owns me. They have my calendars, my email, my apps, my phone, and even my phone number. I rely completely on Google Voice. My biggest issue with Google Voice (aside from when they take my invites away) is the voice mail transcription. It’s laughable. In fact, it makes no sense. At one point, I had a voice mail from a business contact transcribed with words like “beloved,” which really made my husband raise his eyebrows and was completely wrong.
Google knows this. Previously, you could mark whether or not the transcription was useful. However, the Google Voice Blog is now asking for your help.
And this is where you can help by “donating” some of your voicemail messages. Until now, the only feedback you could give was to let us know if the quality of the transcript was good enough to be useful or not, by checking the corresponding box next to the message. You can now go one step further by letting us figure out why it was good or bad. When you rate a transcript, you will be asked whether you would like to donate the message. You have three options:
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So this is where you are really putting some trust in Google. You’re giving them your voice mail for manual transcription and comparison. Google swears that these voice mails will “never be made public or used for any other purpose than improving the transcription quality.” All the same, you might want to keep those voice mails from your secret affair to yourself.
The first thing I did was go in and send them the wacky aforementioned business voice mail though. Anything I can do to help Google – after all, you own my life.
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Cheers!
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